Fixing user reported UI quirks
Upgraded Rails to edge version for
Sent email asking for feedback and testimonials
Made more progress in the mobile app. Can create new tickets.
Finally pushed out updated pricing section
85% done the pricing page reboot
Updated backend to use Paddle
Pushing out price update
Redeployed entire app with latest framework update
Spent last night updating Rails and all the gems in the app. Didn't deploy it until right now (morning time). I try to defer these types of deploys because things can break and nobody is around to fix it. During the day, it's more manageable.
Upgraded back to Rails edge version after auditing some Ruby gems to ensure compatibility
Added (sort of) the ability to create replies in the mobile app
Added a favicon notification when new email tickets show up
It seems I wasn't the only one who kept a tab open at all times to check on support tickets. More than a few customers asked for this feature.
Added a dual billing system (one for Stripe and other for Paddle)
Will be migrating Eager.app over to Paddle on January 10th. A handful of customers are subscribed using Stripe, so the system will be able to accommodate both payment processing solution to ensure a smooth transition.
Fixed a margin-right problem on the UI
Didn't notice the row was overflowing on the iPad 11 inch, desktop, laptop... only on the iPad 10.5". Talk about edge cases. Didn't even show up in the browser in responsive mode.
Added webview support for help and notification widgets
Fixed the last bugs for 2020
Debugging a DNS issue w/ Fastmail
Added tooltips for icons
Working on a in-app plan builder for
Raising prices on January 1st from the current launch plan. By far, getting the pricing table "just right" and makes sense is the hardest part...
Getting ready to increase prices Jan 1st, 2021
Worked on mobile app
Added a click to Copy for the documentation site
I use my own product for the documentation site. One thing I wanted was a easy way for code snippets to be easily copyable with a click to copy. Added it tonight ๐.
Code automatically detects when a
Code automatically detects when a
tag is used for code snippets, and will automatically add the "Copy" button.
Updated article editor for improved UX
Launched a backend internal tool to monitor network operations/spam/attacks for
Simon Chiu
Author
Noโฆ surprisingly it wasn't! What took me 4 days was a feature to let users organize multiple customers under a single company. There were so many touch points for this that the scope of the project ended up affecting 110 files.