Can you give me feedback on my product?

I built Bugshare and want to open it up to the world. https://bugshare.io/

Currently, it's targeted towards remote teams/companies, but I also want to expand Bugshare for free to individual developer and create an open community like Stackoverflow.

1) So, my questions are, what are you opinion on Bugshare? 2) Assuming you're a solo developer, when you run into an issue, would a tool like Bugshare be useful for you? 3) What would be your usecase for Bugshare? (e.g. Some people use it to log how they fixed a bug, so they never forget if it comes up again).

Thanks I appreciate hearing from all of you :D

malcolm

took a look. not going to be an in-depth review but I get the use-case!

1) So, my questions are, what are you opinion on Bugshare?

It's a clean app and I see it being very useful for teams (whether remote or on-site) and especially during on-boarding. Imagine your first week at a company trying to understand why the app isn't working locally for you.

You might want to look into becoming an app integrated with confluence/notion or whatever tools companies are using for wikis these days as that is a good growth hack.

OR work with Sentry and catch errors and send them to your app where you can do your tracking and note-taking.

2. Assuming you're a solo developer, when you run into an issue, would a tool like Bugshare be useful for you?

As a solo developer, most of the issues I run across are quick syntax errors that I don't need to Google or Stack Overflow to fix.

3) What would be your usecase for Bugshare? (e.g. Some people use it to log how they fixed a bug, so they never forget if it comes up again).

As a solo developer, the extension would probably be helpful when I run across a bug on an open source project and don't want to dig through the issues on github to see how to work around the issue. Or to find a fork that is more up-to-date and has addressed the issue.

** other notes ** I didn't see JavaScript as a supported language.

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Uchenna Okafor Author

@malcolmtyson

** 1) ** Exactly, you hit the nail on the head. It's great for teams, especially for onboarding new developers. I also predict a community version of Bugshare would be very popular with developers who are new or learning a new tech stack.

Yes, I have considered integration with other platforms like Sentry and that would be something I'd love to do. Right now, the focus is on building a product/community that people want to use, then the rest will follow.

** 2) ** I am assuming that you'd consider yourself a seasoned developer right? Because, I have found out that most people wouldn't use Bugshare are the seasoned developers.

** 3) ** Yes, I agree, that's another use-case for it, and that's currently how we use Bugshare at my current workplace. It's used for when we don't want to dig through chat logs finding a solution, the extension does it automatically for you.

** 4) ** Yes I hope to be able to add support for JavaScript, but the way Bugshare detects errors doesn't scale very well.

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Sent my feedback via the live chat form the other day: glad to hear it was a misunderstanding of the core purpose of the app.

I must've been sleepy when I wrote the feedback, because I get it now! It definitely makes sense for smaller teams, although I'm curious how you plan to differentiate with a good ol' wiki.

When I face bugs I don't want my team to face, I just write them in a wiki.

@malcolmtyson has great feedback, particularly on the part of catching errors: integrating with something like Sentry would be great and I see some next steps being perhaps building not just an extension but a web frontend for adding data proactively.

2) Assuming you're a solo developer, when you run into an issue, would a tool like Bugshare be useful for you?

No, but that's not the purpose of the app, no? It's a tool for teams. Perhaps if there was a public, global community similar to StackOverflow on your app it'd make sense for solo devs. It could even make great demo.

Actually, I double down on that last bit. Make a public, global community accessible.

3) What would be your usecase for Bugshare? (e.g. Some people use it to log how they fixed a bug, so they never forget if it comes up again).

Do see my feedback on wikis.

Best of luck building this! I hope my feedback serves.

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Uchenna Okafor Author

@sergio Hey thanks for your feedback, it is incredibly useful.

** 1 ** A web front-end already exists, but I just need to make it more globally accessible. And, Bugshare is not really a wiki tool, it's an extension that can automatically detect errors and offer solutions to them. With a wiki, you need to do the searching yourself, with Bugshare, the extension does the searching for you automatically.

Here's an old short 3 minute video I recorded of how Bugshare works: https://www.loom.com/share/0600c35814a843d4831f6332ca4fddb7

I don't expect you to watch it, but I'd be interested to see how it changes your opinion.

** 2 ** I 100% agree with opening up Bugshare as a community also. Bugshare is built around teams, so making a public global community should be straightforward.

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Josef Strzibny

I was initially confused about what it does (it's like your own StackOverflow right?). Figured after reading Malcolm comment.

I think it seems more like a team tool? Or is there a public database that you give me suggestions from?

I usually personally avoid browser extensions, but who knows. If this is accurate and fast, why not.

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Uchenna Okafor Author

@strzibnyj

**Re: I was initially confused about what it does ** Kind of. Stackoverflow is more of a Question and Answer platform, whereas Bugshare is a "Bug and Solution" platform. It's a way to automatically share how you fixed the bugs you encounter as you code.

**Re: I think it seems more like a team tool? ** Yes, Bugshare was initially built as a teams tool, but I'm working on a public database that anyone can access. Exactly like how you have the public stackoverflow, but you can pay to have a Stackoverflow for Teams.

** Re: If this is accurate and fast, why not.** That's the philosophy of Bugshare, it's supposed to accurately match you with the best solution to your error as soon as it occurs.

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Hey, feedback from a UX engineer with a background in product research.

1) So, my questions are, what are you opinion on Bugshare?

Just ask this after your target user already use your product. It's a product not an illustration. If isn't the case you are asking about your marketing in general to random people.

2) Assuming you're a solo developer, when you run into an issue, would a tool like Bugshare be useful for you?

  • "Assuming you're…" People are either something or they are not. To assume is to invent realities.

  • Never, never, never, never… ask "Would…" that only opens the door for people to think about potential (not real) situations. And that's not what you need.

You need facts. And every little detail about your target that can give you context about their situation.

On the problem side (in-depth conversations with your target):

  • How do they actually solve the problem that you solve?
  • Are they paying for a product to solve it?
  • Are they actually using that product?

On the solution side (testing and analysis)

  • Do you have traffic to your marketing efforts?
  • Conversions?
  • Are they buying from you?
  • Actual use of the product?

3) What would be your usecase for Bugshare? (e.g. Some people use it to log how they fixed a bug, so they never forget if it comes up again).

Again… "would". This type of things need to be discovered asking people how they solve their problems in real life. Don't give ideas.


If you want, take a look at this short FREE ebook from Kevin Dewalt: Beginning Customer Development

Hope it helps :)

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Uchenna Okafor Author

@tipoqueno

** 1 ** Gotcha, good point.

Thanks for your general feedback, you have raised points I never really thought about much. As a software engineer, I mainly focused on just building a product that I enjoyed working on, without doing much "research". I am still learning the ropes, so your feedback is very useful. Thank you.

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Jason T

@_UchennaOkafor If you are interested, I would recommend "The Mom Test" It's a great book! :)

http://momtestbook.com/

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Fajar Siddiq
  1. instead of creating the landing page, just go straight to the web app where people can read what bugshare is doing to share knowledge of bug fixing.

  2. whatever people share or post, on that Q&A specific topic. Will it index on google search engine? so answers can be found when i search on google and it can redirect to the main site bugshare.

  3. Improve your lighthouse of bugshare.io is much needed to make it faster and more accessible to developers to search some topics.

  4. currently, i have to log in to see all the knowledge, can i not log in and see what other bug related topics? If i want to answer, then i will log in.

  5. you can find some categorize bugshare topic based on the tech stack.

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