Eager

Helpdesk, Documentation Site, In-App Notifications, & More

Added a number indicator to the alerts bell

Really wanted some indication that there were new notifications. I can't believe I didn't add this until now. Next up, push notifications to the browser.

Working on a new version of the landing page...

I didn't get a chance to update the landing when I released the beta for Eager.app. The landing page I REALLY wanted was one where (1) users didn't have to click deep into the website to find the info they wanted and (2) was HTML semantically structured and accessible on all devices. If you look at your competitors, you'll realize many of them are using tags improperly and aren't close to being SEO optimized. I have a hunch that simplifying the landing page will help with rankings.

Beta Launched Eager.app 😱

Will be working on some ad creatives next few days and buying ads + fixing up landing page.

Added a whole bunch of onboarding that shows only when a user visits that UI view the first time

There must be a word for this. Progressive onboarding?

Trying something new. Redesigning landing page for

I don't have a screenshot to show yet, but I'm redesigning the landing page for eager.app right now.

Why?

Right now, if you go to the website, it's that generic looking Tailwind CSS style landing page. It's not bad, but Google Analytics show quite a bit of bounce off.

People don't navigate to other pages to discover features and other stuff like that.

So... I'm redesigning it to be drastically different than your typical SAAS landing page. I think it will be an interesting experiment to see if it (1) increases conversion and (2) create a new landing page trend.

More work for onboarding

In this screenshot, I added a color picker when users create their knowledge base (documentation site). The color that's chosen will automatically pick the correct gradients, choose between dark/light text colors. Basically it will create a palette set to minimize the amount of work needed for a good looking default site.
Simon Chiu Author

Yup, the landing page is using Tailwind.

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Akash Manohar

I just checked the landing page - nice one ~!

Quick suggestion: If you are open to A/B testing, you could test mentioning the actual details of the software up top instead of beyond 1st scroll.

P.S: Is that TailWind UI on the landing page? (I was able to recognize because I use that too)

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Sped up loading of UI with some choice addition of loading placeholders 😂

Spent the last few days adding more meaningful onboarding messages, such as the screen below...

Improved Notification Feed UI

Made things a bit more intuitive, sort of like posting on social media. Added some extra contextual information as well and updated the colors a little bit.

Added a feature where our help widget automatically pulls relevant documentation articles based on keywords for the page. Great for in-app docs!