π« 1 customer cancelled subscription. MRR down by $5
Reason: Not the product but not the right season for him. Busy with other writing projects.
Observation: Customer asked for a discount and signed up because of it. Beginning to see that folks who signed up due to discount or got in for free, mostly don't hang around long. Counterintuitively, those who paid full price used it the most and was most engaged. Time and again this validates the hypothesis: if they truly valued your product, they will pay and they will use it. Having free tier and promo codes might attract more sign-ups but just not the right kind of customers
Observation: Customer asked for a discount and signed up because of it. Beginning to see that folks who signed up due to discount or got in for free, mostly don't hang around long. Counterintuitively, those who paid full price used it the most and was most engaged. Time and again this validates the hypothesis: if they truly valued your product, they will pay and they will use it. Having free tier and promo codes might attract more sign-ups but just not the right kind of customers